Jobber for Plumbing Businesses
Plumbing shops need fast quoting, emergency dispatch, and photo documentation for before/after proof. Here is the recommended Jobber plan, plumber-specific features, and when to consider ServiceTitan instead.
Recommended: Connect for Most, Grow for Job Costing
Connect ($99 solo / $149 team) covers what 80% of plumbing businesses need: online booking for emergency calls, automated reminders, QuickBooks sync, and GPS tracking. Upgrade to Grow ($149 solo / $299 team) only if you need job costing to track actual material costs on complex jobs like repiping or water heater installations.
Plumber-Specific Features
Emergency dispatch
Create urgent jobs and assign to the nearest available tech using GPS tracking. Send the client an automated ETA text. Not a dedicated dispatch board like ServiceTitan, but sufficient for shops handling 1-5 emergency calls per day.
Photo documentation
Techs take before/after photos directly in the Jobber app, attached to the job record. Critical for plumbing work where clients want proof of the issue and the repair. Photos also serve as evidence for insurance claims or disputes.
Quote templates
Pre-built templates for common jobs: drain cleaning ($150-$300), water heater replacement ($1,200-$2,500), faucet repair ($100-$200). Select template, adjust for the specific situation, and send quote in under a minute.
Inventory tracking
Track materials used per job on the Grow plan. Know exactly how many fittings, feet of pipe, and fixtures each job consumed. Compare actual material costs vs estimates to improve future quoting accuracy.
Online booking for emergencies
Clients searching 'emergency plumber near me' at 2 AM can book directly from your Google Business Profile. The booking triggers a notification to the on-call tech. Available on Connect+.
Follow-up quoting
After a diagnostic visit, send a detailed repair quote via text. Grow plan auto-follows up on unanswered quotes. For plumbing, where the diagnostic visit often leads to a bigger job, this feature recovers revenue.
Monthly Cost by Shop Size
| Shop Size | Recommended Plan | Monthly Cost | Why This Plan |
|---|---|---|---|
| Solo plumber | Connect Solo | $99 | Online booking + reminders for service calls |
| 2-3 person shop | Connect Team | $149 | GPS tracking + multi-tech scheduling |
| 4-5 person shop | Connect Team | $149 | Same cost, 5 users included |
| 6-10 person shop | Grow Team | $299 | Job costing for material tracking |
| 10+ person shop | Consider ServiceTitan | $3,000+ | Pricebook, dispatch board, call tracking |
Common Plumbing Job Values
Average job values help calibrate your ROI calculation and quoting templates.
| Job Type | Typical Range | Average |
|---|---|---|
| Drain cleaning | $150 - $350 | $225 |
| Faucet repair/replacement | $100 - $350 | $200 |
| Toilet repair | $100 - $250 | $175 |
| Water heater replacement | $1,200 - $2,500 | $1,800 |
| Garbage disposal install | $150 - $400 | $275 |
| Sump pump install | $500 - $1,200 | $800 |
| Pipe repair (per section) | $200 - $600 | $350 |
| Whole-house repipe | $3,000 - $8,000 | $5,000 |
When to Consider ServiceTitan Instead
- 10+ technicians: ServiceTitan's dispatch board handles large teams better than Jobber's scheduling view.
- $1.5M+ annual revenue: At this level, ServiceTitan's additional cost (~$3,000+/mo) is 2-3% of revenue and the efficiency gains at scale justify it.
- Pricebook-driven quoting: If you want techs to present good/better/best options in the field using a standardized pricebook, ServiceTitan is purpose-built for this.
- Service agreements: Plumbing shops with recurring maintenance agreements need service agreement management that Jobber lacks.